Posts tagged "letting agents"

Susan Nash
Susan Nash

By Susan Nash

Helping renters doesn’t have to mean harming landlords

You often hear people suggest the way to fix the problems with private renting is for renters to simply complain or shop around. But this presumes that renters can easily do either. Unfortunately whilst renters should feel able to complain many are fearful of doing so. Our research has found that 1 in 12 renters avoided asking their landlord to carry out improvements or repairs in the last year, because they were scared of eviction. And arguments telling renters to … MORE...

Martha Mackenzie
Martha Mackenzie

By Martha Mackenzie

Rachel- why campaigning matters

On Saturday afternoon I treated myself to a leg wax. Probably too much information for a policy blog but it provides context, I promise.

My beauty therapist was called Rachel,* and we had a chance to chat during the appointment.

Rachel is the reason that Shelter campaigns to fix private renting. Let me explain.

Rachel is moving house this weekend- she had been asked to leave her flat by her landlord. She was midway through a 12 month fixed … MORE...

Tom McCarthy
Tom McCarthy

By Tom McCarthy

Nightmare letting agent stories

At Shelter we regularly come across letting agent nightmare stories.

We’ve heard of tenants being charged £100 just to view a property. Of non-refundable admin fees of £540, and of renters and landlords being double charged for exactly the same service.

In fact, nearly 11 million people have been charged an unfair fee by a letting agent according to a recent YouGov poll for Shelter – that’s 1 in 4 people in Great Britain. Furthermore, three quarters of renters … MORE...

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