Between a rock and a hard place

I am proud to have spent the past three years as a Shelter adviser in east London, running surgeries for private tenants.  But I am tired of having to help people balance keeping a roof over their heads with doing something about the landlord’s refusal to sort repairs.

Only a few weeks ago, I found myself – again – asking a family whether they were prepared to risk eviction for trying to enforce their basic rights.  For three years, their … Read more