IFS: housing benefit bill signal of failed social housing policy. But we need it more than ever to hold back homelessness
IFS: housing benefit bill signal of failed social housing policy. But we need it more than ever to hold back homelessness

Yesterday’s article by the Director of the Institute of Fiscal Studies (IFS), Paul Johnson, made a very welcome contribution to the growing debate that increasing social house building is the key to fixing our housing crisis. As our Social Housing Commission report showed, investment in social housing will reduce the spiralling cost of housing benefit. 

As the article points out, housing benefit gets considerably less coverage when it comes to debates about homelessness. We agree it’s about time housing benefit … Read more

Reshaping our Local Advice Services offering
Reshaping our Local Advice Services offering

As we described in a previous post, a key finding of our initial design research was the lack of clarity around Shelter’s service offering. One of our aims is to simplify the experience for users seeking help from Shelter. The Local Services redesign has been a challenging – yet useful – project that has helped us move closer to this goal. 

Last year we were asked to look at the part of our website dedicated to displaying … Read more