At Shelter, we see many people who’ve had bad experiences renting privately, but Tom’s experiences are exceptionally bad. First, his landlord blocked off access to the boiler and left the thermostat set so low that the heating wouldn’t come on unless it was freezing cold. Then he started coming to the property on a daily basis, going into his tenants’ rooms without their permission.
Things got worse when there was a gas leak in the property. When Tom informed his … Read more