Our helpline is vital for anyone who needs emergency housing advice, 365 days a year. Sharon, one of our expert advisers answers your questions.
Q: Who calls the helpline?
Anyone and everyone; people from every walk of life and across all generations.
Q: What do they call about?
It can vary seasonally. For example, during the winter months we have a lot of calls about damp and mould, boiler problems and general disrepair in rented properties.
Changes in legislation and … Read more