‘My baby’s first home was a hostel...’
‘My baby’s first home was a hostel...’

Francesca, a working mother from south London, gave birth to her baby son, Malachi while she was living in a hostel.

With help from our expert housing advisers, she was able to leave the hostel and create a better future for her children.

‘I lived in one room in a hostel from July 2014 until January 2015, with my 11-year-old daughter Cleo. My son Malachi was born while we were living there.

‘I had lived at home with my mum, … Read more

‘We’re so grateful for it, but it’s only temporary.’ Laura’s story
‘We’re so grateful for it, but it’s only temporary.’ Laura’s story

According to a YouGov survey of 3,978 private renters, one in six private renters say that they have had a pest or vermin infestation in the last year. We spoke to Laura about her experience:

I work full-time, and support my family – my husband, our five children, and my mother.

‘We privately rented a flat for three years. It was in poor condition and we’d had various disagreements with the landlord over repairs and rent increases, including an ant … Read more