What do London's renters want?

Every Londoner has something they love and hate about the capital. I’m at my happiest cycling around Richmond Park on a sunny day, yet can’t stand the Northern line on a Monday morning.

We ran a campaign earlier this year asking Londoners to share their views on private renting with the Mayor. More than 5,000 renters got involved, and they had a lot to say. The message was clear that London’s renters are united in their annoyance, anger and frustration … Read more

Nightmare letting agent stories

At Shelter we regularly come across letting agent nightmare stories.

We’ve heard of tenants being charged £100 just to view a property. Of non-refundable admin fees of £540, and of renters and landlords being double charged for exactly the same service.

In fact, nearly 11 million people have been charged an unfair fee by a letting agent according to a recent YouGov poll for Shelter – that’s 1 in 4 people in Great Britain. Furthermore, three quarters of renters … Read more

Where the home is...

Many a time on this blog, emphasis has been put on how easy it is to lose a home. An unexpected event can throw things up in the air; a serious illness can prevent you paying the bills, the end of a relationship can spiral in the wrong direction.

Put simply, there’s only a frail safety net there which can be easily torn apart by life’s twists and turns.

At Shelter we believe that people who have become homeless should … Read more

Tough challenges for the next Mayor of London

As officials count the votes from London’s mayoral election, reports suggest that it’s simply too close to call, and we don’t know yet who will be celebrating (or commiserating) over the Bank Holiday weekend.

But whoever London’s next Mayor is, they will have to sober up to the realities facing the capital, in particular those around housing.

We’ve heard some big pledges from the candidates. All of them backed Shelter’s campaign, stating that they’ll create Homes for London, … Read more