What does the government’s longer tenancies announcement mean? (part 1)
What does the government’s longer tenancies announcement mean? (part 1)

After news coverage suggesting the government plans to introduce longer tenancies in the private rented sector, the consultation has come out with full details.

For years, we have been campaigning to increase the protection private tenants have from no-fault eviction. With more households becoming homeless after being evicted from a privately rented home than for any other reason, new safeguards are long overdue. So, with legal change on the cards, this is a major step in the right direction.

As … Read more

The full extent of the homelessness crisis
The full extent of the homelessness crisis
New homelessness figures

The Ministry of Housing, Communities and Local Government (MHCLG) recently released new figures on homelessness, marking the last release of the current version of the homelessness statistics. With the introduction of the Homelessness Reduction Act in April 2018, the information local authorities collect about households, and the way this information is presented, will change.

The current statistics are the most important source of information about households and families found to be homeless. They tell us what kinds … Read more

Finally, our family is settled
Finally, our family is settled

Guest blog by Shandor Nikitits 

Last time, Shandor shared the emotions he felt when he broadcast his experience with homelessness to the world. Now, he tells us about the impact it had on him and his son…

I was not prepared for the effect the campaign had on our lives in the slightest. I felt that Billy was the star of our little segment and reminded him that this counted all towards his fifteen minutes of fame!

I was … Read more

Streamlining advice journeys
Streamlining advice journeys

Following a review of our services back in 2017, we began to think about why and how people access our help. We were keen to understand if there was anything we could do to improve the way our website users find the help they need.

We started by looking at the in-depth analysis produced by our researchers, and tried to pinpoint some trends. We also considered the expectations our website users would have for the kind of services we provide, … Read more

Sharing my story – scary, but the right choice
Sharing my story – scary, but the right choice

Guest blog by Shandor Nikitits 

Last time, Shandor told us about his experience with homelessness. He left off by telling us that he decided to share his story with Shelter – if only to help one other person struggling with the same situation…

I was very surprised at how friendly the Shelter team who came to film us were. They made me feel at ease… It was nothing like the sort of grilling I hear interviewers like John Humphries … Read more

How I became homeless
How I became homeless

Guest blog by Shandor Nikitits 

My name is Shandor. This time last year, I was made homeless.  

The exact circumstances are not relevant, but it’s fair to say that at a very defining moment –  10:25 on Thursday 11 July 2013. I spiralled, setting off a chain of events that place me before you today.  

I vividly remember reading the letter informing me that my lodgings were terminated, and I would need to vacate by 1 March, 2017. I was … Read more

'B&B is a prison sentence': children speak about being homeless
'B&B is a prison sentence': children speak about being homeless

The Change it! campaign, supported by the Children’s Rights Alliance for England (CRAE), is publishing new research into the lives of homeless children growing up in temporary accommodation. In this guest blog, Maria Stephens, Participation Manager at CRAE, writes about some of the harrowing stories that arose from the research – and about what might be driving the problem.

‘I’ve given up hope’

‘Living in B&B is like serving a prison sentence; I’ve almost given up hope. I’m 14 and … Read more

Grenfell: One year on
Grenfell: One year on

It’s been a year since 72 people tragically lost their lives in the Grenfell Tower Fire.

Since then, what progress has been made to support the survivors and make sure nothing like this ever happens again? I’m a Shelter housing advisor, and I’ve been working in the area since it happened – supporting many of those who were affected by the fire to find a new home.

Has everyone from the tower been rehoused?

Some 210 families who lived in … Read more

13.1 things to know about running a charity half marathon for the first time
13.1 things to know about running a charity half marathon for the first time

We’re delighted to bring you this guest blog from Glen, who recently took on the Hackney Half Marathon for Shelter.

A half marathon isn’t easy. That’s not even one of the 13.1 things for you to know. No, that’s just some straight-up complimentary truth to kick things off. If you’re not a runner, this is going to be hard work. But that’s the point – because you find running far to be plain-sailing, then you won’t get any sponsors. Your … Read more

Using service design to help the people who need housing advice the most
Using service design to help the people who need housing advice the most

As the first service designer here at Shelter, it’s been vital for me to prove the value of service design throughout our work. I’ve had the opportunity to deliver a significant step forward in the quality and quantity of advice we provide to thousands of people each day, so thought I’d share how this all came about.

Our national helpline is open 365 days a year, offering expert advice to anyone struggling with housing and homelessness-related issues. In 2016/17, our … Read more

Government is leading by spending on cladding and banning combustibles
Government is leading by spending on cladding and banning combustibles

It has been a momentous week for everyone campaigning for improvements to building safety, following the Grenfell Tower fire.

By promising to ‘fully fund’ the removal and replacement of unsafe, Grenfell-style cladding – and suggesting it’s minded to ban combustible cladding systems – the government is set to fulfil two of our key campaigning asks. We look back at what exactly the government has committed to and why it’s so important.

Money to remove and replace cladding

Our campaign asked Read more

Pride versus stigma in social housing as the Big Conversation gets underway
Pride versus stigma in social housing as the Big Conversation gets underway

This week, the commissioners who are leading Shelter’s Big Conversation into the future of social housing met for the second time. They reviewed the evidence that’s begun to come in– including interim findings from interviews with social tenants – and started to sketch out the direction their recommendations will take.

It was a wide-ranging discussion and we’re excited about the ambition of the commissioners. They met with survivors and bereaved people from Grenfell earlier this month, and the message they … Read more