'It's not fair to expect people and their children to hop about from home to home'
'It's not fair to expect people and their children to hop about from home to home'

Moving to a new house is one of the most stressful things a family can do. For Lucie, who has had to move seven times in the last 11 years, the upheaval has been a regular feature of family life.

The cost of all this moving has been high, both financially and in terms of disruption for her and her children. ‘It’s been up and down for years. I think I’ve had seven properties, and out of those landlords, four … Read more

‘My baby’s first home was a hostel...’
‘My baby’s first home was a hostel...’

Francesca, a working mother from south London, gave birth to her baby son, Malachi while she was living in a hostel.

With help from our expert housing advisers, she was able to leave the hostel and create a better future for her children.

‘I lived in one room in a hostel from July 2014 until January 2015, with my 11-year-old daughter Cleo. My son Malachi was born while we were living there.

‘I had lived at home with my mum, … Read more

After they escaped domestic abuse, they needed a safe home
After they escaped domestic abuse, they needed a safe home

Mel and her three daughters had nowhere else to go, but the moment her husband threatened to kill four-year-old Olivia, Mel knew she had no choice but to leave their home.

They desperately needed somewhere safe and secure to stay, but instead they were given a freezing room in an outbuilding far away from the main property. They were so isolated that no one would hear them if they shouted for help. There was only one way in and out, … Read more

Kimberley's story
Kimberley's story

Kimberley’s story November 9, 2018 Kimberley and her family became homeless when their landlord decided to sell. They desperately tried to find another flat to rent privately but because they were receiving housing benefit, or DSS, time and time again they were re read moreRead more

Laura is now in her forever home
Laura is now in her forever home

Laura’s mouldy council flat was putting her son’s life in danger until Shelter’s Hospital Discharge Team took on the family’s case. 

Imagine wanting to take your much-loved child home from hospital but being unable to do so as the conditions there would make him ill – or even endanger his life. That’s the horrible catch-22 that Laura faced until our hospital discharge team in Birmingham stepped in to help.  

When we first met Laura, she was living in a damp … Read more

Taking action against a rogue landlord
Taking action against a rogue landlord

Tom’s landlord was exploiting and abusing his vulnerable tenants. Tom, with Shelter’s help, took legal action. 

‘In December 2016, I moved into a new place. It was the kind of house that people move into when they’re desperate, the landlord knew it and he took advantage.  

The oven was leaking gas when I moved in. The landlord had blocked off the boiler so the tenants couldn’t turn on the heating and the shower had rotten floorboards under it; you could … Read more

Homelessness can happen so quickly – and to anyone
Homelessness can happen so quickly – and to anyone
Chris is a grafter. Always has been.

His painting and decorating business was what he loved and was a huge part of his identity. He always earned enough to be happy and never imagined he’d struggle to afford a home.

But one fateful day, he fell from a roof whilst finishing off the one last paint job of the day and his life turned upside down.

Chris woke up in hospital to find he’d sustained severe injuries including a broken … Read more

Shelter's support helped me hold bad letting agency to account
Shelter's support helped me hold bad letting agency to account

When Sarah’s son was forced to leave his home after being harassed and intimidated by a letting agency, she had no idea how to help him. 

A phone call with Shelter made Sarah aware that the agency’s behaviour was illegal, and what she could do about it. Twelve months after her son was forced out, she’d brought an official complaint against the agency, winning compensation and a damning verdict on the way they had acted. 

How it started

Problems began … Read more

Finally, our family is settled
Finally, our family is settled

Guest blog by Shandor Nikitits 

Last time, Shandor shared the emotions he felt when he broadcast his experience with homelessness to the world. Now, he tells us about the impact it had on him and his son…

I was not prepared for the effect the campaign had on our lives in the slightest. I felt that Billy was the star of our little segment and reminded him that this counted all towards his fifteen minutes of fame!

I was … Read more

Sharing my story – scary, but the right choice
Sharing my story – scary, but the right choice

Guest blog by Shandor Nikitits 

Last time, Shandor told us about his experience with homelessness. He left off by telling us that he decided to share his story with Shelter – if only to help one other person struggling with the same situation…

I was very surprised at how friendly the Shelter team who came to film us were. They made me feel at ease… It was nothing like the sort of grilling I hear interviewers like John Humphries … Read more

How I became homeless
How I became homeless

Guest blog by Shandor Nikitits 

My name is Shandor. This time last year, I was made homeless.  

The exact circumstances are not relevant, but it’s fair to say that at a very defining moment –  10:25 on Thursday 11 July 2013. I spiralled, setting off a chain of events that place me before you today.  

I vividly remember reading the letter informing me that my lodgings were terminated, and I would need to vacate by 1 March, 2017. I was … Read more

Lyndsay's section 21 eviction story
Lyndsay's section 21 eviction story

Lyndsay’s eviction story began with a letter. Her landlord sent her a section 21 notice, giving her two months to leave her home.

After struggling to find another landlord who would accept a tenant who claimed benefits, Lyndsay decided to contact the local council for help. It was her housing officer there who spotted a problem with her section 21 notice, making it invalid.

Lyndsay’s landlord had to send a second section 21 notice, which gave her another two months … Read more