Tag: DSS

One year of campaigning against DSS discrimination
One year of campaigning against DSS discrimination
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August 2018 marked the launch of our DSS discrimination campaign. It’s an issue we were repeatedly seeing highlighted as one of the most consistent and pernicious problems our clients were encountering.

Our advisers spend hours every week desperately searching for properties within our clients’ price-range, only to then have the options reduced further or eliminated completely by ‘no DSS’ policies. Seeing this clause on adverts for privately rented properties means that if you receive some or all of your income … Read more

Not enough of a Rightmove
Not enough of a Rightmove
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More significant progress in Shelter’s fight against housing benefit discrimination this week, as Rightmove signalled their intention to ban all ‘No DSS’ adverts from their website. At least that’s what the headlines say…

Look beyond them and it’s clear that Rightmove still have work to do to end DSS discrimination for good. We commend them for acting, but under their proposed approach, letting agents will still be free to post discriminatory adverts in breach of equality law.

What are … Read more

How I challenged DSS discrimination
How I challenged DSS discrimination
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A version of this blog was published on Huffington Post UK.

Guest blog by Philippa Lalor, a Shelter supporter and client

Almost one in three renters receiving housing benefit haven’t been able to apply for a place to live because of discriminatory ‘no DSS’ practices.

These range from a total ban on renting to people on benefits, to simply advertising a vast number of properties as ‘no DSS’.

As part of our campaign against DSS discrimination, Philippa successfully challenged discrimination … Read more

Zoopla bans DSS discrimination
Zoopla bans DSS discrimination
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We’re celebrating another huge win in the fight to end DSS discrimination, as Zoopla announced that they are banning ‘no DSS’ adverts from their website!

Zoopla are the first major property portal site to scrap this open prejudice, which plagues portals by deterring renters receiving housing benefit from applying to homes, even when they can afford the rent.

For far too long, tenants have been barred from renting a home simply because they receive housing benefit – but changes like … Read more

No excuse for no DSS
No excuse for no DSS
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Our campaign against ‘no DSS’ has split the lettings industry. Some agents have engaged positively with it and are taking meaningful steps to drive out old discriminatory practices by making sure they take into account every tenants’ full financial circumstances.

But some have just tried to defend old practices.

Many defences of no DSS are transparent prejudice. But a couple of arguments for ruling out tenants on housing benefit sound more plausible, like:

what if a landlord can’t afford to… Read more
‘If you’re on benefits, landlords don’t want to know’
‘If you’re on benefits, landlords don’t want to know’
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This article is part of a series, ‘Shelter defending the right to a home’, that appears on theguardian.com

A lack of social housing forces tenants on benefits to turn to private landlords – but they invariably find themselves locked out of the market. That’s why Shelter is defending the rights of those who rent, or struggle to rent because of discrimination or stigma.

When Jim Spencer was served with a section 21 notice by his landlord, he admits he didn’t … Read more

How much longer can lenders get away with DSS discrimination?
How much longer can lenders get away with DSS discrimination?
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When challenged over why they discriminate against renters on benefits, landlords and letting agents often point the finger at the banks – blaming the fact that buy-to-let lenders do not allow landlords to let to tenants on housing benefit. We hear this defence regularly in response to our campaign, so in this blog we’re going to look at the extent to which lenders really are driving discrimination against renters on housing benefit. And why the recent controversy with NatWest… Read more

Stop DSS Discrimination: Live blog
Stop DSS Discrimination: Live blog
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This blog rounds up everything we’re doing in the fight to end DSS discrimination.

We’re campaigning against discrimination faced by renters receiving Housing Benefit. So-called ‘no DSS’ policies are unfairly locking hundreds of thousands of people out of homes they could otherwise afford, pushing them closer to homelessness. You can join our campaign here.

Stop by this blog regularly for the latest updates on the campaign!

9th August: The Mortgage Lender win

The Mortgage Lender today announced that they too … Read more

DSS Discrimination: letting agents' excuses
DSS Discrimination: letting agents' excuses
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Our DSS discrimination campaign has lifted the lid on practices and policies many would like to believe simply didn’t exist in 2018. 

Recently Vicky Foxcroft, MP for Lewisham and Deptford, raised with us how shocked she had been to discover the impossible situation people were being put in. During regular constituency drop-in surgeries, Ms Foxcroft was repeatedly faced with constituents in receipt of housing benefit being denied somewhere to live by multiple letting agencies. 

Shocked by the discriminatory practice and … Read more

DSS discrimination: campaign update
DSS discrimination: campaign update
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Shelter supporters are a powerful bunch.

Since we launched our campaign against DSS discrimination in August, they’ve acted en mass. Thousands have emailed, tweeted and called Ludlow Thompson, a leading letting agent, to demand that they stamp out discrimination against renters on housing benefit

Our joint investigation with the National Housing Federation suggested that Ludlow Thompson were frequently banning renters on housing benefit from homes they let. In response to the investigation, Ludlow told us that it was not company … Read more

Challenging DSS discrimination at NatWest
Challenging DSS discrimination at NatWest
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For the last two months we’ve been leading the fight against ‘DSS discrimination’, where renters receiving housing benefit are unfairly banned from renting homes they could afford. This prejudice isn’t just wrong – we also think it’s unlawful.

The campaign kicked off with the results of our joint investigation with the National Housing Federation into housing benefit bans in the lettings industry. This suggested that several leading letting agents are turning people on benefits away.

We’ve written to the … Read more

Shelter services - our view on benefit discrimination
Shelter services - our view on benefit discrimination
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At Shelter, we know how hard it can be for people to find somewhere safe and suitable to live. For many, the security and affordability of social housing is an impossible dream, never mind the fantasy of owning their own home.

While families sit on waiting lists up and down the country, they, and millions of others, face the harsh reality of private renting. The eye-watering cost is not even the first hurdle. The majority of low-income renters will have … Read more