The five-week wait is five weeks too long
The five-week wait is five weeks too long

Yesterday, we published a report on how the people who use our services have been impacted by Universal Credit (UC). This highlights the issues the introduction of UC has caused, drawing on the voices and experiences of people affected, as well as in depth analysis of the data they have provided. Our findings have helped inform our key recommendations for moving forwards, so if the newly re-appointed Secretary of State for Department for Work and Pensions, Amber Rudd, needs some … Read more