WELLcome Home: giving patients somewhere to recover
WELLcome Home: giving patients somewhere to recover

Funded by the Big Lottery’s Help Through Crisis scheme and in partnership with Birmingham Mind, our WELLcome Home services provide outcome-focused support to individuals and their families. The aim is to help them reconnect to their accommodation and community after a stay as an inpatient. 

We’re fast approaching the service’s fourth year, so it feels like an appropriate time to share another success story.

Imagine not being able to take your baby home from hospital because you have nowhere to … Read more

London Renters Union: A campaigning union winning justice for renters
London Renters Union: A campaigning union winning justice for renters

Among a growing number of organisations campaigning for the rights of private renters is London Renters Union (LRU), a union for people who rent privately, and who work to support members from across the capital.

Like Shelter, LRU come across cases of DSS discrimination every day. In the guest blog written by one of their members, you’ll find just one story of how they helped a member facing this prejudice.

You can join the campaign to tackle this issue across Read more

Scrapping Section 21: a victory for every housing campaigner
Scrapping Section 21: a victory for every housing campaigner

15 April was a cause for big celebration. Renters won an important campaign which will change the way all private tenants are treated in our country. In case you missed it, the government announced plans to scrap Section 21, effectively fixing renting in the private sector by bringing an end to no-fault evictions. It’s a move that could finally give tenants the right to stay in their homes.

If made into law, this will improve renting for every one of … Read more

Ending unfair evictions will help prevent homelessness
Ending unfair evictions will help prevent homelessness

This week, the government announced plans to abolish Section 21 evictions, meaning that private renters can no longer be evicted unless their landlord has a legitimate reason to do so. This is a historic change which will offer Britain’s 11 million private renters the security they have too long been denied.

Shelter has long campaigned for greater security for those living in the private rented sector, from families to older people. And this is an outstanding victory for those who … Read more

Not enough of a Rightmove
Not enough of a Rightmove

More significant progress in Shelter’s fight against housing benefit discrimination this week, as Rightmove signalled their intention to ban all ‘No DSS’ adverts from their website. At least that’s what the headlines say…

Look beyond them and it’s clear that Rightmove still have work to do to end DSS discrimination for good. We commend them for acting, but under their proposed approach, letting agents will still be free to post discriminatory adverts in breach of equality law.

What are Read more

Our lack of social housing is failing those in desperate need
Our lack of social housing is failing those in desperate need

At Shelter, we see many people who’ve had bad experiences renting privately, but Tom’s experiences are exceptionally bad. First, his landlord blocked off access to the boiler and left the thermostat set so low that the heating wouldn’t come on unless it was freezing cold. Then he started coming to the property on a daily basis, going into his tenants’ rooms without their permission.

Things got worse when there was a gas leak in the property. When Tom informed his … Read more

Another year poorer: is Targeted Affordability Funding enough?
Another year poorer: is Targeted Affordability Funding enough?

As we start a new financial year, the one million households claiming Housing Benefit in the private rental sector continue to see their Local Housing Allowance (LHA) frozen.

The government is fully aware that rates now fall short of increasing rents in the vast majority of the country. Every month, renters are left with a shortfall that puts them at risk of debt and homelessness. Nonetheless, the government has insisted on enforcing the freeze until April 2020, rather than bringing … Read more

Private renters’ rights just got stronger
Private renters’ rights just got stronger

From today, private renters will benefit from an extra layer of security. New regulations introduced by the Ministry of Housing, Communities and Local Government (MHCLG) will protect both tenants and landlords’ money – such as deposits and rent payments – from theft or misuse while being held by letting agents.

We strongly supported this introduction of mandatory Client Money Protection (CMP) and have long argued for better protections against unscrupulous letting agents for both renters and landlords.

What was the… Read more
My disabled daughter has had 14 different homes
My disabled daughter has had 14 different homes

I’m a single parent with three children. My 15 year old daughter Sasha is severely disabled. For the last 15 years I’ve been trying to secure her suitable accommodation – a property which is safe for her and gives her some independence through being adapted – but I’ve been unsuccessful.

We’ve also been constantly facing eviction from different private rental properties since 2016, for reasons that are out of our control. Last year we were living in a bungalow, and … Read more

How I challenged DSS discrimination
How I challenged DSS discrimination

A version of this blog was published on Huffington Post UK.

Guest blog by Philippa Lalor, a Shelter supporter and client

Almost one in three renters receiving housing benefit haven’t been able to apply for a place to live because of discriminatory ‘no DSS’ practices.

These range from a total ban on renting to people on benefits, to simply advertising a vast number of properties as ‘no DSS’.

As part of our campaign against DSS discrimination, Philippa successfully challenged discrimination … Read more

Zoopla bans DSS discrimination
Zoopla bans DSS discrimination

We’re celebrating another huge win in the fight to end DSS discrimination, as Zoopla announced that they are banning ‘no DSS’ adverts from their website!

Zoopla are the first major property portal site to scrap this open prejudice, which plagues portals by deterring renters receiving housing benefit from applying to homes, even when they can afford the rent.

For far too long, tenants have been barred from renting a home simply because they receive housing benefit – but changes like … Read more

Grenfell: Ministers can and must regulate to protect social tenants
Grenfell: Ministers can and must regulate to protect social tenants

Today marks 21 long months since the devastating fire in Grenfell Tower – the biggest housing tragedy in our history.

Yet still, we await the government’s new deal on social housing. It’s been seven months since they acknowledged there was a powerful case for strengthening regulation, to make sure it focuses not just on the governance and financial viability of housing associations, but also on how residents are treated and the level of service they should expect.

12 months after … Read more