A fork in the road: the Letwin review

In the pantheon of sexy retail offers, the promise of an internal government review does not, you might argue, necessarily set the pulse racing. So when a review of land banking was announced in the Autumn Budget, it wasn’t rewarded with huge media attention. Some world-weary cynics (not me, you understand) even wondered if it was just a way to kick the issue into the long grass.

But there’s every reason to pay attention to the review (which will … Read more

How can we ensure the move to digital services doesn’t leave people behind?

Government is going digital, and spawning a host of new terminology along the way, from ‘e-government’ to ‘digital inclusion’.

I’m sure that by now you’ll have heard the digital buzz terms ‘assisted digital’ and ‘digital skills’, and probably know what they mean.

But just in case you’re relatively new to the digital agenda, as I am, ‘assisted digital’ is the government’s way of talking about the support some people will need to access public services online – like filling in … Read more